Re: Sims 4: game crashes when making pets

by Chloe1117
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Sims 4: game crashes when making pets

★★★ Newbie

So, i’ve been playing the sims 4 and noticed that whenever I attempt to create a pet from cats and dogs in CAS, the game crashes saying something about how it’s been blocked by the graphics. The game itself just freezes at must be forced shut. I never had the problem before and I don’t use CC or mods. I am playing on a laptop though... not sure if that makes a difference. 

 

 

 

Thanks 

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Re: Sims 4: game crashes when making pets

Champion (Retired)

@Chloe1117 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

Please include the exact error message.

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Re: Sims 4: game crashes when making pets

[ Edited ]
★★★ Newbie

Here is the DxDiag, the game still crashed but did not display the error message. 

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