Re: Sims 4 gallery wont connect for PC

by EA_Illium
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Original Post

Sims 4 gallery wont connect for PC

★★★ Newbie

Hello i am trying to log on to The Gallery for Sims 4 and keeps telling can not connect.  My internet is fine.  My daughter is in school remotely and it is fine.

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Re: Sims 4 gallery wont connect for PC

Community Manager
@markames997 To check are there any Anti-Virus or firewall you're using?

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Re: Sims 4 gallery wont connect for PC

★★★ Newbie

Yes i have Mcafee.  

Message 3 of 4 (232 Views)

Re: Sims 4 gallery wont connect for PC

Community Manager
@markames997 Would you be able to allow Origin and Sims 4 through your security or try temporarily disabling it to see if the issue persists?

Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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