June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020 - last edited June 2020
I'm having the same issue. I took out all mods and cc, did a game repair, and it didn't make a difference. Once I exit build mode, I can't click on anything and have to use task manager to shut down the game. Edit: Forgot to mention that I also cleared the cache.
June 2020
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
I am having the exact same issue, updated the game, played it without any mods with a new sims in preperation for eco living. once i go into buy mode i can do everything but when i exit, the live mod icon dissapears, the hud dissapears. i can click on things but nothing pops up. my sim got an invitation through the phone, i accepted this in the hopes of forcing a loading screen but nothing happened. what happened to break the game this badly o.o
also noticed several weird glitches in san myshuno and the repurtain menu. added a screenshot of san myshuno
https://media.discordapp.net/attachments/612615988244119562/718034208219594793/unknown.png?width=124...
June 2020
June 2020 - last edited June 2020
I managed to fix mine! It was the UI_Cheats_Extension mod for me (makes sense as its the UI we can't access).
A Youtube video by itsmeTroi helped me figure it out. She lists all the mods currently known to be broken after the update - I updated any that I had.
June 2020
tried starting a new game, but it doesn't work either. The game itself doesn't crash, just can select anything and menu is dead. Have to toggle out and kill the Sims process to close it.
June 2020
@KingKracKer I've split your post into its own thread, since the issue you're describing is different than the other one.
Please try disabling Windows notifications while you play. If that doesn't work, put Origin in offline mode before launching the game, at least as a test.
If that doesn't help either, try disabling Game Bar, which is in Windows Settings > Gaming.
June 2020
Im having the same issue. Soon as I the save for my family, the game is stuck on pause with no option to click play. I also cant click on the three bubbles or gallery or the camera settings. Nothings happens. Can anyone help?
June 2020
@bethjohnston73 Try removing the UI cheats mod, if you have it. If not, or if it doesn't help, remove your Mods folder, delete localthumbcache.package, and test. You don't have to save your progress, so don't worry about any warnings of missing items; this is just to see whether it helps.