June 2020
sims 4 game load up but i can't play. I updates all my mods and I pairs it and uninstall it and reinstall and still can't play my game and my game haven't work still the update and the new package will not load up and I try everything. When i click on my sims household to play it go in the load screen and it go back to where you have to click on the sims household again and then it's say i have no sims. So I start over with new sims and still same thing. can somebody help me. Thank You
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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June 2020 - last edited July 2020 by EA_Atic
July 2020
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads