Sims 4 folder not in EA Folder

by XOdarling
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Sims 4 folder not in EA Folder

★★ Novice

okay so basically, I reset my Sims 4 to the factory settings. after that i opened the game, created a random household, saved and then exited the game. I opened my documents folder, clicked electronic arts and the sims 4 folder wasn't there at all. i'm over here dying b/c i wanna add custom content to my game but again, tHE SIMS 4 FOLDER ISN'T THERE
so yeah can i have some help lmao

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Accepted Solution

Re: Sims 4 folder not in EA Folder

Hero

Hi @XOdarling

 

are you using Wndows OneDrive or other cloud services ? Most often windows uses the folder there, especially if the folder is not recreated.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: Sims 4 folder not in EA Folder

Champion

@XOdarling , (love your name, BTW! Heart ) I'm not the most tech savvy person here, but after you found out the Sims4 folder was missing, can you start your game? Wondering If so, what happens?   Can you reload the household you created an saved before exiting?  Wondering

I ask these questions just incase it helps someone figure out what is going on. Wink  Best of luck!

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Message 2 of 8 (631 Views)

Re: Sims 4 folder not in EA Folder

[ Edited ]
★★ Novice

yes, I was able to start my game after i found out my folder was missing. when i start my game, its pretty normal as if nothing's wrong with it. yes, I am able to reload that household. lmao im still so confused why its not there like wtf fight me ea

Message 3 of 8 (618 Views)

Re: Sims 4 folder not in EA Folder

Champion

@XOdarling, thanks for replying to my questions.  Since you can both Play the game and play the house you made , I would guess that the folder or file is located somewhere, just not in the right place or maybe it really is there but is just not showing up. OopsWondering  I'm not that tech savvy, so maybe somebody like @crinrict  can help you!  Best of luck and tell us if and how you fix it! Wink

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Message 4 of 8 (601 Views)

Re: Sims 4 folder not in EA Folder

Hero

Hi @XOdarling

 

are you using Wndows OneDrive or other cloud services ? Most often windows uses the folder there, especially if the folder is not recreated.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 8 (622 Views)

Re: Sims 4 folder not in EA Folder

[ Edited ]
★★ Novice

yeah i am using one drive (which i regret lmao i hate it), but I've checked in the one drive folder and the sims 4 folder isn't in there cAUSE OOO WEE WINDOWS HATES ME

edit: i signed out of one drive and the folder came back omg thank you so much

Message 6 of 8 (587 Views)

Re: Sims 4 folder not in EA Folder

Champion

@XOdarling, I'm so glad @crinrict was able to help you! Angel  Please click on the "Accept Solution" button for Crinrict's answer so this can help others who have the same problem you had!  Happy Simming! Standard smile

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Message 7 of 8 (576 Views)

Re: Sims 4 folder not in EA Folder

Hero

Glad to hear that worked.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 8 (565 Views)