July 2019 - last edited July 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.53.115.1020
What expansions, game packs, and stuff packs do you have installed? Seasons, Get Famous, Parenthood, Vampires
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? My sim loads in game and their clothes disappear/become patchy and color blends into their skintone
What do you expect to see? My sims clothes and hair
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I created my sim and everything was good, went to load the game and move them in and this happened. not sure what is going on i am not using any cc or mods. i have tried making a new family but same thing happened, seems to only be happening with my female sims. changing outfits doesn't change anything either any help would be great thanks!
July 2019 - last edited July 2019
HI @allyb879
moving this to tech for troubleshooting.
Does not using cc mean you removed it (like the option you choose) or that you never used anything ?
Your picture doesn't really show.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2021 - last edited February 2021
Hey! I found a fix to this glitch
You have to go into your Game Options and change your graphics settings for your sim. They should be at high/ultra.
In order for this to work you may have to reset your game and delete any folders with “cache” in your sims 4 files
I hope this works!