Sims 4 error opening

by noonerboi2183
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Original Post

Sims 4 error opening

★★ Novice

Every time I try to open the sims 4(or even Origin) it says it’s unable to open it (as shown in the photo) my computer meets the system requirements to play as well.

Message 1 of 5 (459 Views)

Re: Sims 4 error opening

Champion (Retired)

Please uninstall Origin. Then download the latest version here: https://www.origin.com/dnk/en-us/store/download
See if that solves it.

 

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Message 2 of 5 (445 Views)

Re: Sims 4 error opening

★★ Novice

So I did that and now it’s saying that the client service won’t open correctly (as shown in the photo)

Message 3 of 5 (431 Views)

Re: Sims 4 error opening

Champion (Retired)

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

 

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 4 of 5 (421 Views)

Re: Sims 4 error opening

★★ Novice

here you go

Message 5 of 5 (392 Views)