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Sims 4 error code: 102:eb3376f:a777e5d8

by crystalstars5029
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Accepted Solution

Sims 4 error code: 102:eb3376f:a777e5d8

★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most recent on PC
What expansions, game packs, and stuff packs do you have installed? All (except game packs)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? The family takes too long to load and then the error pops up and the family disappears.
What do you expect to see? No errors
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. About a day before the update and after.

I’m getting so frustrated, I’d repaired the game about 3 times, I’ve removed the mods and everything is up to date then it says that the game is broken.

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Accepted Solution

Re: Sims 4 error code: 102:eb3376f:a777e5d8

Hero
@crystalstars5029 Looks like the same error code as this user: https://answers.ea.com/t5/Technical-Issues-PC/Error-Code-Relaunch-Game-Tried-So-Many-Things/td-p/990...

Could you try if my suggestion there helps ? If not, would you mind sending me your save ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 5 (155 Views)

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Re: Sims 4 error code: 102:eb3376f:a777e5d8

Hero
@crystalstars5029 Looks like the same error code as this user: https://answers.ea.com/t5/Technical-Issues-PC/Error-Code-Relaunch-Game-Tried-So-Many-Things/td-p/990...

Could you try if my suggestion there helps ? If not, would you mind sending me your save ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 5 (156 Views)

Re: Sims 4 error code: 102:eb3376f:a777e5d8

Hero
@crystalstars5029 Are you still having this error ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 3 of 5 (117 Views)
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Re: Sims 4 error code: 102:eb3376f:a777e5d8

★★ Novice
@crinrict No it’s all better now
Message 4 of 5 (92 Views)

Re: Sims 4 error code: 102:eb3376f:a777e5d8

Community Manager
Thanks for looping back in and letting us know how you got on with this @crystalstars5029. I'll close the thread here now seeing as all is better now. Take care.

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