Help us improve Answers HQ! Take Survey No, Thanks

Sims 4 doesn't start 64bit mistake

by 0815ROW
Reply

Original Post

Sims 4 doesn't start 64bit mistake

[ Edited ]
★★★ Newbie

Hello,

 

I have trouble with my Sims 4 . From one Day to next Day it doesn't work. I started the origin client and press the play button to start Sims 4. And - nothing happend. I get the messages that i have to use Sims 4 legacy?! I don't have an Apple PC and my System has 64 bit. What's the problem?

What can I do??

 

In the configuration of the game the version is 64bit, because of the OS (win10) is 64bit.

 

 

Message 1 of 2 (104 Views)

Re: Sims 4 doesn't start 64bit mistake

Champion

@0815ROW 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.

CCP Champion Banner - Blue.png

Message 2 of 2 (55 Views)
Twitter Stream