Sims 4 doesn't start 64bit mistake

by 0815ROW
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Sims 4 doesn't start 64bit mistake

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★★★ Newbie

Hello,

 

I have trouble with my Sims 4 . From one Day to next Day it doesn't work. I started the origin client and press the play button to start Sims 4. And - nothing happend. I get the messages that i have to use Sims 4 legacy?! I don't have an Apple PC and my System has 64 bit. What's the problem?

What can I do??

 

In the configuration of the game the version is 64bit, because of the OS (win10) is 64bit.

 

 

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Re: Sims 4 doesn't start 64bit mistake

Champion (Retired)

@0815ROW 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

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