November 2014
Hi, I decided to play the Sims 4 just now and I had to update origin. The update happened, but then the game also ws updating. I let it update, and opened the game. It was completely RESTARTED. None of my saved files were there, and there wasn't any content I had saved/downloaded in the gallery. I want to know if I can fix it, what happened, and if it was the update that caused this.
Thanks,
Isabelle
November 2014
@niluopmas Could you search your hard drive for the tray folder to see if the doc folder was accidently moved.
documents\electronicarts\thesims4 is where you should have one, if you have a second one, that would be the moved one. You can just move everything back and it should show up again.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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