Sims 4 crashing without error message

by Lily340
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Accepted Solution

Sims 4 crashing without error message

★ Novice

Hi ,

My sims 4 keeps crashing after getting High School Years and Snowy Escape. I have updated mods, removed old CC, Played without CC, created a new sims 4 folder, deleted some files to free up space, did a batch fix, and countless other methods. I thought I'd ask for a second opinion. I have attached a DxDiag!

 

Thanks in advance !

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Accepted Solution

Re: Sims 4 crashing without error message

@Lily340  Your Nvidia graphics driver may be fully updated, but it's been crashing, so the first step here is to clean-uninstall and reinstall the driver.  Here's how:

 

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

 

You can get a fresh copy of the newest Nvidia driver here:

 

https://www.nvidia.com/Download/driverResults.aspx/198797/en-us/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 4 (341 Views)

All Replies

Re: Sims 4 crashing without error message

@Lily340  Your Nvidia graphics driver may be fully updated, but it's been crashing, so the first step here is to clean-uninstall and reinstall the driver.  Here's how:

 

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

 

You can get a fresh copy of the newest Nvidia driver here:

 

https://www.nvidia.com/Download/driverResults.aspx/198797/en-us/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (342 Views)

Re: Sims 4 crashing without error message

★ Novice
@puzzlezaddict Thank you so much ! Trying it now
Message 3 of 4 (303 Views)

Re: Sims 4 crashing without error message

★ Novice
@puzzlezaddict That was the issue, I was able to play for 6-7 hours and it didn't crash,thank you again !
Message 4 of 4 (264 Views)