Sims 4 crashing unexpectedly with no error

[Lollirot2010]

I tried to search through topics already posted and most of those were solved by the original poster for whatever reason. I cannot seem to figure out what has changed from just a few hours ago until now, that is crashing my game. I am trying to merge households, after just loading the game up and it continues to just crash. No error, no pop up, no crash message. It just disappears. There is a last crash file in my folder, but I have no clue how to read it. My sister has played the game all day without issue, I closed down and went to check for mod updates (as I do every time before I load up the game). No new changes to be noted. When I turn game on, it loads up quickly, it allows me to load my save. Then once I go into the manage households tab and try to merge households it closes the game down. I do play with cc and mods. As stated my sister has played her save all day without issue. I have played my save (the one currently giving me issues) for months now. Pre patch, post patch, no mods, updated mods, etc. I honestly can't figure out what is suddenly the issue. I have attached my DxDiag and the lastCrash files for reference. (It doesn't seem to like/allow me to attach the lastCrash file, so I can share if need be)

[kreatora]

@Lollirot2010

You have many Windows update failure 

Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update

Your graphics card drivers are really very old 

Look for new drivers for your card 

https://www.amd.com/en/support

To eliminate the possibility that some mod has caused this
.Move the mods folder to the desktop.
Delete localthumbcache.package file in the game - important!
Fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)


I don't work for EA