Sims 4 cas is laggy and freezing

by zvarecool
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Sims 4 cas is laggy and freezing

★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? none
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? when i click on a button there is a 2 second delay
What do you expect to see? there is a 2 second delay when i click and scroll out, it is laggy
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

I got sims 4 early august and i downloaded it last month, when i went into CAS it was laggy and a 2 second delay when i click and scroll, this had been happening before i downloaded CC and my laptop specs arent that good but i dont think its because of my specs, please awnser!

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Re: Sims 4 cas is laggy and freezing

Hero

Hi @zvarecool

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly. 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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