August 2018
Yes, it may help the issues your having with your video card. It did with mine. Sometimes reinstalling the current driver or even rolling back to a previous driver seems to help when your having graphics issues.
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- sjdecheske wrote:
Wait so if I reinstall my driver could it fix all my card problems? Cause some games used to run smoothly and lag free and now its lagging alot now.
August 2018
how do I do it with radeon?
August 2018
I made sure I had the driver backed up first. If you don't then you might want to go download a new copy.
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550
** You mentioned that the current drivers may mess up your system. Try the older driver - Adrenalin Edition 18.5.1.
Here's a couple of How tos with photos that might help the uninstall/install process:
How to uninstall AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
How to install AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Install.aspx
September 2018 - last edited September 2018
that was the update that broke my pc but turns out I must of made a mistake cause it worked out fine. Now to test sims
Edit: It did not work at all :/
October 2018 - last edited October 2018
Could this error I got when I updated radeon have anything to do with sims not working? I get this error when I update. Saying the update was partially installed
October 2018
I uninstalled the driver and reinstalled it. Same issue
April 2019
I was just wondering. I had to reset my computer a long time ago but I took out the save file and then put it back. I was wondering if that old save file could be causing this problem some how
April 2019
You know, it could be. Try it without the old save to see if that helps. Come to think of it, I remember getting a similar error.
Here are links to articles that Crinrict wrote that may help with the issue.
Getting the game to recognize your graphics card
https://crinrict.com/blog/2013/06/getting-the-game-to-recognize-your-graphics-card.html
Can’t run with the Video Card in this System
https://sims4.crinrict.com/en/2014/09/cant-run-with-the-video-card-in-this-system/
April 2019
Since this thread is somewhat old can you confirm that you are still seeing the same error.
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.