November 2014
That sounds like a good idea. I'll forward this to EA:
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2014
November 2014
in windows XP the folder are different and programs work different when there folders get deleted. HELP
November 2014
I was able to uninstall all folders and also reinstall origin but the game is still greyed out and I can't play!!
November 2014
Did you delete Origin cache files: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/ ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2014
I did all of that and the sims 4 is still unplayable, this sucks I bought it this afternoon for christmas and it already doesent work, idk why I expected better I mean this is EA were talking about lol
January 2015 - last edited January 2015
When I try to delete the Origin folder in "Program Data" It tells me that it cannot delete because one of the folder/files are open in another program. (Yes, I did fully close Origin and check Task Manager). I Then went into the Origin folder and selected all files, right clicked then delete. It deleted all but one file, 'Logs" and inside that was... TS4_1011164_1015875_1015876_1015793_1015794_OnlineActivation_Log
How do I fix this??
Also, Ive been trying to fix this since the 28th (I think) of December.... Why couldnt it have been as easy as the oher Sims games to install........
January 2015
I have the same exact problem.
January 2015
I also am having the problem. I'm on Windows 7 and was able to delete the \appdata\orign folder and the \Program data\origin folder. I didn't find the \local or \roaming. But no luck. It is still grayed out. Any further help??!?!?!
Thanks
January 2015
Well, I find the solution in the Origin Help Search.
Search by "clearing your temporary files" and you will see how to do it.
Now, finaly i can play The Sims 4 on two Pc's...