March 2015
Thank u soooooooooo much! mileyvery-happy:
April 2015
Clear Origin Cache
1. Note: These folders are hidden by default, and the player will need to un-hide to be able to locate them.
-To Unhide folders type folder options in the search bar in the start menu OR go to Control Panel and look folder options to Appearance and Personalization
-click the VIEW TAB and under advanced settings click the button that say "show hidden files, folders, and drives"
Apply and ok
2. Open COMPUTER/MY PC (For windows 8/8.1 follow this link to open the folder https://www.youtube.com/watch?v=FK0Il9HCLmg)
3. Open LOCAL DISC C: or HARD DISC C:
4. Open PROGRAM DATA and delete the entire ORIGIN FOLDER
5. Go back to LOCAL DISC C: or HARD DISC C:
6. Open USERS, then open your Account's folder (Not the Administrator; Public; or Default. It depends on your User Account's Name)
7. Open APPDATA
8.Delete the ORIGIN folder from LOCAL and ROAMING folder
9. Done!
April 2015
Delete Origin Cache
- Go to Control Panel
- Click Appearance and Personalization
- Go to Folder Options
- In View Tab, under please select "Show hidden files, folders and drives" and press apply, then OK
-Go to MY COMPUTER (Windows 7) or This PC/MY PC (Windows 8)
-Go to Local Disc C/ Drive C
-Delete Origin folder from PROGRAM DATA
-Then Go back to Local Disc C, and proceed to USERS
-Go to your main Account (Not the Administrator; Public; or Default. It depends on your User Account's Name)
and click APPDATA
-Delete ORIGIN from LOCAL and ROAMING Folders.
July 2015
I did this but i have lost everything and now i don't know what to do. I have 254 hours of play and its all gone. Don't do this step!
@Chele2421 wrote:When clicking on play in the sims 4 and the play button is greyed out, you will need to clear the origin cache...
Windows
- Ensure Origin is fully closed by clicking the Origin Menu and selecting Exit.
- Delete the following folders:
- Origin folder - Found in C:\ProgramData\ -delete origin folder
- Origin folder - Found in C:\Users\%USERNAME%\AppData\Local\ -deleter origin folder
- Origin folder - Found in C:\Users\%USERNAME%\AppData\Roaming\-delete origin folder
- Note: These folders are hidden by default, and the player will need to un-hide to be able to locate them.
- To Unhide folders type folder options in the search bar in the start menu
- -click the view tab and under advanced settings click the button that say show hidden files, folders, and drives
- Apply and ok
August 2015
this worked. Thanks!!!
@Chele2421 wrote:When clicking on play in the sims 4 and the play button is greyed out, you will need to clear the origin cache...
Windows
- Ensure Origin is fully closed by clicking the Origin Menu and selecting Exit.
- Delete the following folders:
- Origin folder - Found in C:\ProgramData\ -delete origin folder
- Origin folder - Found in C:\Users\%USERNAME%\AppData\Local\ -deleter origin folder
- Origin folder - Found in C:\Users\%USERNAME%\AppData\Roaming\-delete origin folder
- Note: These folders are hidden by default, and the player will need to un-hide to be able to locate them.
- To Unhide folders type folder options in the search bar in the start menu
- -click the view tab and under advanced settings click the button that say show hidden files, folders, and drives
- Apply and ok
September 2015
If we delete the Origin files, will this erase all the save data for my other games? I have almost every additional item for PvZ and I do not want to lose that! :-)
January 2016
I can't find the folder either :eahigh_file:
June 2016
You know you copy and paste the folders he/she has mentioned and put them into the search bar. The folders should come up for you then
June 2016
I right clicked and selected "repair" and it fixed it.
June 2016
Where are these folders to be found on a Mac?