Re: Sims 4 button greyed out

crinrict · November 2014

That sounds like a good idea. I'll forward this to EA:

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

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Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

EA_Francois · November 2014

It's a good idea. I'm not sure how feasible it is, since it's effectively a button directly deleting files from your drive, but the suggestion is interesting so I've passed it on.

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eyalm1000 · November 2014

in windows XP the folder are different and programs work different when there folders get deleted. HELP

pimpe504 · November 2014

I was able to uninstall all folders and also reinstall origin but the game is still greyed out and I can't play!!

crinrict · November 2014

Did you delete Origin cache files: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/ ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

crazyguitargirl · December 2014

I did all of that and the sims 4 is still unplayable, this sucks I bought it this afternoon for christmas and it already doesent work, idk why I expected better I mean this is EA were talking about lol

maddiroxy · January 2015

When I try to delete the Origin folder in "Program Data" It tells me that it cannot delete because one of the folder/files are open in another program. (Yes, I did fully close Origin and check Task Manager). I Then went into the Origin folder and selected all files, right clicked then delete. It deleted all but one file, 'Logs" and inside that was... TS4_1011164_1015875_1015876_1015793_1015794_OnlineActivation_Log

How do I fix this??

Also, Ive been trying to fix this since the 28th (I think) of December.... Why couldnt it have been as easy as the oher Sims games to install........

Navy_Slayer · January 2015

I have the same exact problem.

roushettes · January 2015

I also am having the problem. I'm on Windows 7 and was able to delete the \appdata\orign folder and the \Program data\origin folder. I didn't find the \local or \roaming. But no luck. It is still grayed out. Any further help??!?!?!

Thanks

simpaulinha · January 2015

Well, I find the solution in the Origin Help Search.

Search by "clearing your temporary files" and you will see how to do it.

Now, finaly i can play The Sims 4 on two Pc's...

Re: Sims 4 button greyed out

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