September 2014
My Sims 4 is greyed out. It seems that I cannot install an update. I opened Origin on my laptop and it automatically installed the update, but won't install on my PC. I side clicked to check for updates, nothing. I did all the option in Orgin setting, reinstalled Origin, checked internet, firewall, etc. Nothing seems to be working.
Solved! Go to Solution.
September 2014 - last edited December 2014 by EA_Nils
When clicking on play in the sims 4 and the play button is greyed out, you will need to clear the origin cache...
September 2014 - last edited December 2014 by EA_Nils
When clicking on play in the sims 4 and the play button is greyed out, you will need to clear the origin cache...
September 2014
I can't seem to find any of these folders, do we have any other solutions??
September 2014
As AppData is a hidden folder, you must click on 'View' on the upper part of the Windows Explorer and make sure the checkbox next to 'Hidden Items' are checked. The 'AppData' folder should pop up immediately, alowing you to open it and access the 'Local' and 'Roaming' files.
September 2014
Nevermind my last post...it's a bit redundant...mileyfrustrated:
September 2014
I removed all 3, but 2 of my sims are still greyed out
September 2014
ive followed all the step required to find these hidden files and delete them, however cant seem to find them anywhere. is there a change thay are already gone, and if so, what would i dothen to fix my game. id really apreciate the help. thanks
September 2014
but you see the appData and programData folders ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2014
Hello, i have unlocked folders and i still can not find the folders app data local and roaming can i get more help please.
November 2014
Alright I did that but you guys really shoud work on a process that deletes the cache by the pressing of a button in the Origins settings.
Please make a service ticket adressing this.
Thanks!