Re: Sims 4 Wont Start!

by tommjd
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Original Post

Sims 4 Wont Start!

[ Edited ]
★★★★★ Newbie

After I installed the Get to Work DLC, My Game stopped working. I have searched and searched for the cause and or solution but nothing would work. I have tried: Clean Boot, Repair, Running in windowed mode, deleting the saves/moving them somewhere else, removing lastCrash and lastException.txt, and more which I cannot remember. I have included my dxdiag and a screenshot  as an attachment. PLEASE HELP I SPENT GOOD MONEY ON THIS!Devil

 
Message 1 of 5 (313 Views)

Re: Sims 4 Wont Start!

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content 

 

If you don't have those, or it doesn't work, try putting your screenshots folder on the desktop.


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Answers HQ Guardian

do not work for EA

 

Message 2 of 5 (304 Views)

Re: Sims 4 Wont Start!

★★★★★ Newbie

I have no CC or mods. Moving the screenshots did nothing thank you though

Message 3 of 5 (302 Views)

Re: Sims 4 Wont Start!

Give updating your graphics card a try. 
http://support.amd.com/en-us/download

Yours are from Jan 2015, which is before the launch of Windows 10. 


----------------

Answers HQ Guardian

do not work for EA

 

Message 4 of 5 (268 Views)

Re: Sims 4 Wont Start!

★★★★★ Newbie

I tried, but the drivers provided were from before the current one. Thanks again

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