Sims 4 Won't verify files but can still play, however.....

by DalShic
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Original Post

Sims 4 Won't verify files but can still play, however.....

★★ Novice

Hi I hope someone can help me!

 

I basically had my game go wonky after the last update ( vampires, glitches, toddler...oh my...... and no I use NO mods or CC) and I looked around to see if I can fix it somehow. Some people suggested the repair option. So I did. It did nothing but say it can't verify any of my files on any pack. I can still play the game just fine but every single time I turn on my computers its tries to verify every packs files... just to come up with an error notifications. This has been happening for weeks. 

 

Now I wanted to see if I can buy a new pack, stupid idea or not... so I did. I bought Laundry day stuff ....bought it...money went out of my account. However it did not download and there is no way for me to make it download because it says I need Sims4 to play it......

 

So I am at a loss. Should I try to reinstall my game? I am afraid to do so because my computer files seem to think I don't have the game ( even if I can play it with no problems)

 

ANNNDD when I look at my game details it says it was last played June 27th.... it is July 18th. Ive been playing almost everyday...

 

So just how broken is my game haha? is there a fix? Is there a way to keep all my different packs? I can still play the game but the problem lies with I can't update or add anything on and clearly my computer thinks I don't have a game.

 

HELP! 

Message 1 of 4 (432 Views)

Re: Sims 4 Won't verify files but can still play, however.....

Hero (Retired)
@DalShic

You have a problem with Origin.
Uninstall Origin using the Revo - free version - important because it will be clean all traces of Origin from your computer.
https://www.revouninstaller.com/revo-uninstaller-free-download/
Then download new Origin from here and install again.
http://origin.com/download
Then try to fix the game.

About the glitches - the best way to fix it is a factory reset of the game folder as is described here
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

I don't work for EA

Message 2 of 4 (417 Views)

Re: Sims 4 Won't verify files but can still play, however.....

★★ Novice

Thanks! I will try that!

 

I won't loose any of my Sims by deleting origin? (sorry if that is a stupid question)

Message 3 of 4 (407 Views)

Re: Sims 4 Won't verify files but can still play, however.....

[ Edited ]
Hero (Retired)

@DalShic

I assure you that you will not lose anything. It works the same way as an e-mail account. Uninstalling, for example, Gmail from your computer will not cause that your Gmail account will disappear.

Message 4 of 4 (400 Views)