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Re: Sims 4 Update Problems

by fifilacota
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Original Post

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Sims 4 Update Problems

★★ Newbie

Theres a mandatory update, but when my game gets half way dont, it says that there is an error because a certain file cannot be located. i didn't delete any file. what can i do to fix this?? this has happened multiple times before. 

Message 1 of 8 (258 Views)
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Re: Sims 4 Update Problems

Try right clicking the game in Origin, and choose 'repair game'. 

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do not work for EA

Message 2 of 8 (251 Views)
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Re: Sims 4 Update Problems

[ Edited ]
★★ Novice

Hello! I did that but it didn´t work. It is all about the base game and the new patch. Do we get responses from the developers here? 

error de descarga sims 4 09-12-2017.png

Message 3 of 8 (232 Views)
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Re: Sims 4 Update Problems

Do you have security software running? Try disabling it to test.

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do not work for EA

Message 4 of 8 (210 Views)
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Re: Sims 4 Update Problems

★★ Novice

Hi @Kello_9191 and @Phantomlover1717

 

I tried to deactivate the Firewall while "Repair" the game and it worked!

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Re: Sims 4 Update Problems

★★ Newbie
I don’t understand, how do I do that ?
Message 6 of 8 (184 Views)
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Re: Sims 4 Update Problems

If it's a program you're using just close it or pause it. If it's the Windows firewall go to Control Panel > Windows Firewall > there you should be able to turn it off.

Do turn it back on if the update succeeds. And add the game to the exceptions list.

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do not work for EA

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Re: Sims 4 Update Problems

★★★★ Novice

@Kello_9191 Is your operating system updated?

Message 8 of 8 (139 Views)
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