Sims 4 - Unable to start

[jasap1181]

Being able to hit the play button hasn't been the issue. The game starts up then the error code comes and kicks me out.

[StudioVick]

Still says unreleased when I click on the game. Would just like to be able to download etc.

[MorningTimeCloud]

Moved

[crinrict]

Unrealeased games: Check your Order. If it still says processing, your payment has not gone through. Make sure your payment info is up-to-date

Initialize error: Please try starting the game as administrator or in compatibility mode. Also try windowed mode: http://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/

Not being able to connect: Check your firewall and Anitvirus

Mac: This game is not for mac.

[jasap1181]

"Initialize error: Please try starting the game as administrator or in compatibility mode. Also try windowed mode: http://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/"

I just tried all 3 and still get the same error it just goes to a window now before giving me the error.

[OllaBlackBacardi]

Same for me.Tried all these 3,doesnt help.

[ellianshia]

Ditto here. Game simply doesn't want to start with either option. The only difference following the window mode is that the screen isn't going black.

[crinrict]

Unfortunatley at this point I don't know what's going on with the initialize error. 

I'm trying guys but maybe go over to the official forum and see if they have a solution. Still trying to get everyone threads here.

[ellianshia]

Official EA forum appears to actually be down. I am trying to get some response from EA customer support. Have been transferred up at least twice so far. If I get any kind of solution there, I will post again.

[crinrict]

Works for me. Is this where you went: http://forums.thesims.com/en_US/ ?