Sims 4 - Unable to start

[jasap1181]

Steps for refund:

Go into origin client click Help

Scroll down to Order History and click that

Click on The Sims 4 + tab and then click on the request refund

[Amilirovich]

^^Just tried it sir & still not working...

[Amilirovich]

Thank you sir Jasap!

[Amilirovich]

I'll uninstall & dl again, if it still has the same issue I'm going to have it refunded.

[ohloverly · Accepted solution]

FIXED!

I had to uninstall Origin completely and delete the folders. Once I reinstalled the game worked.

[lokybarz]

Trying on my tower now, This might almost make sense since I had to do a fresh install of Origin on my laptop and it works there.

[santrin]

SO if you have more than one hard drive and origin is not actually installed in windows the game has a shitfit.......ffs EA

Just reinstall the origin client on top of the old install and it should work

[CoastalMichelle]

Yeah. The only way I could get it to work was to install like 3 copies of origin all over the place. I was having the same error, and this was the only thing that allowed mine to run. My desktop looks like an abomination, but the game finally works. Uh... success, I guess.

[lokybarz]

Confirmed this fixed it. To be safe I reinstalled Origins on the same hardrive as windows and the game on my storage drive.

[RindragonRH]

Confirmed that uninstalling Origin and reinstalling fresh and then installing TS4 fixed this error.