Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

by 0megaJ0ker
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Original Post

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

[ Edited ]
★ Apprentice

@puzzlezaddict 

 

I just recently uninstalled both graphics drivers and reinstalled them with GeForce Experience after reboot. The program installed the correct drivers. GTX 1080 Ti

Message 21 of 27 (641 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

@0megaJ0ker 

 

But did you uninstalled them clean? (Meaning did you used a driver uninstall tool like DDU (Display Driver Uninstaller) that @kreatora linked.

 

Furthermore, why are you using a External USB Graphics adapter for your second Monitor on a 1080ti SLI system?

And did you disconnected that Monitor, and then restarted your system, as @puzzlezaddict  suggested?

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 22 of 27 (621 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

★ Apprentice

Sorry for the 2 month late reply, I've been really busy with work. To answer yes I did use DDU and reinstalled my Display Driver, I've stopped using the USB display adapter but the Sims 4 still triggers a BSoD during Shut Down even though it's not suppose to trigger it with my current hardware.

Message 23 of 27 (546 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

Hero (Retired)
@0megaJ0ker

If you have it turn off Rivatuner Statistics Server and MSI Afterburner
Message 24 of 27 (530 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

★ Apprentice

I never installed those two in my computer.

Message 25 of 27 (526 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

Hero (Retired)
@0megaJ0ker

If you have any overlays installed, turn it off.

Use DISM. Open an elevated command prompt and run the following command and hit Enter:
Dism /Online /Cleanup-Image /RestoreHealth
https://www.ghacks.net/2018/03/16/use-dism-to-fix-issues-sfc-cant/
Message 26 of 27 (522 Views)

Re: Sims 4 Triggering BSoD and Stutters After Windows 10 August Update

@0megaJ0ker 

 

  • Look under "C:Windows\Minidumps"
  • There you should find "*.dmp" files with dates that match the BSOD crashes.
  • Zip the last two of them together and load them up at a free file hosting site. 
  • Post the download link here.
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 27 of 27 (482 Views)