Sims 4 Stuck on Loading Screen

[kaitlynmerry]

I recently downloaded custom content for the first time and loved it so much. I opened the game and it worked fine. The next night, I got some more custom content and when I went to load the game, it froze on the Sims 4 startup screen. I tried restarting my computer, but it still didn't work. I got tired and left my laptop on overnight. When I woke up the next day, the sims had loaded up. I couldnt play as I had to leave, so I shut the game down. When I got back and tried to open it up, the game froze again. I've been waiting to see how long it takes it to load for 30+ minutes now and it's starting to get annoying. I'm not sure why my game isn't loading up quickly anymore as it used to load up within seconds. Can anyone help me fix this?

[kaitlynmerry · Accepted solution]

One of my CC items was not compatible with the game. I had to go through all my CC to see which one was causing the issue. Once I discovered which one it was, I removed it from the game and the game ran fine. If you also have this issue, try using the half and half solution to discover which CC item is causing the issue and remove it from the game.

[Phantomlover1717]

Could you try taking out the mods folder? See how the game runs without.

[seekay84]

Im having the same problem, when i remove mods folder it starts up fine but as soon as i put a single CC file in the mod folder it sticks on the title screen.

[crinrict]

@seekay84 Answered your thread here: http://answers.ea.com/t5/The-Sims-4/Game-wont-start-crashes-on-title-screen/m-p/5985918

[kaitlynmerry · Accepted solution]

One of my CC items was not compatible with the game. I had to go through all my CC to see which one was causing the issue. Once I discovered which one it was, I removed it from the game and the game ran fine. If you also have this issue, try using the half and half solution to discover which CC item is causing the issue and remove it from the game.

[pammiechick]

I took out my mods folder and my game STILL does not work! HELP!!!

[crinrict]

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game. 

[craycraysimmer3]

same for me!! note; i make separate folders for different things like hair, and shirts and what not, and so i tried taking those folders out bc that morning i added some new cc that i had downloaded and since then i couldn't get on. and so i removed the two folders and it still freezes, and idk what to do

[crinrict]

Hi @craycraysimmer3

is that all the mods/cc you have ? Did you try taking everything out ?

[CocoColafan1]

What if you have 300+ mods/cc and only one of them refuses to let your game start? Do you know how to find the exact file that is screwing your experience up?