Re: Sims 4 Stuck on Household Loading Screen

by SparklyNary
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Sims 4 Stuck on Household Loading Screen

★★ Novice
Hi

Just installed Sims 4 to our Windows 10 PC from Origin (it's also installed on my laptop with no issues ever).

We created a family and clicked to move them in to a house but were greeted by the never ending loading screen. There are no mods being used or custom content as it's a fresh install.

Can someone help?
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Accepted Solution

Re: Sims 4 Stuck on Household Loading Screen

★★ Novice
Thanks for replying Standard smile tried that but it didn't work! Found that verifying game files worked.

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Message 4 of 6 (3,276 Views)

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Re: Sims 4 Stuck on Household Loading Screen

Hero

Hi @RuleofSecrecy

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 6 (2,477 Views)

Re: Sims 4 Stuck on Household Loading Screen

★★★★ Novice

@RuleofSecrecy

 

I had the same problem with a household. You should try starting a new game. It worked for me.

Message 3 of 6 (2,472 Views)

Re: Sims 4 Stuck on Household Loading Screen

★★ Novice
Thanks for replying Standard smile tried that but it didn't work! Found that verifying game files worked.
Message 4 of 6 (3,277 Views)

Re: Sims 4 Stuck on Household Loading Screen

Hero

Hi @RuleofSecrecy

 

so you got the issue solved ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 6 (2,457 Views)

Re: Sims 4 Stuck on Household Loading Screen

★★ Novice
Hi Crinrict,

Yes I have, thank you Standard smile
Message 6 of 6 (2,451 Views)