Sims 4 Seasons Pre-order Key never showed up

by mwtamke12
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Sims 4 Seasons Pre-order Key never showed up

★★★ Newbie

I pre-ordered the Sims 4 Seasons like 4 days ago through Amazon, and I accidentally put it the wrong debit card on the 18th and put in the correct one today and it went through, but i never received the code. I got an email saying it was ready, but when I clicked the "Access My Content" button, it took me to my games and software but there was so code to put into origin. What do i do?

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Re: Sims 4 Seasons Pre-order Key never showed up

Hero

Hi @mwtamke12

 

you will need to contact Amazon for this. Nothing we can do here to help you with that.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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