Sims 4 - Save file has grey llama icon on households

by rpprentis
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Sims 4 - Save file has grey llama icon on households

★★★ Newbie

So in the sims world that I play on I have a ton of households. I launched the game earlier and when I opened the app all of the households that my sims lived on or I had made were replaced with a grey llama thing. I can still see all the households in manage households but i cant access the plot themselves. It only effects the one save file too all my other save files work fine it's just the one. Is there a fix to this I haven't backed up that save in a long time and a lot has happened. 

 

pics of the glitch included

Message 1 of 13 (5,619 Views)

Re: Sims 4 - Save file has grey llama icon on households

Hero
@rpprentis Are you using mods/cc in your game ?

The game makes auto-backups, check if one of these still work
https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 13 (5,585 Views)

Re: Sims 4 - Save file has grey llama icon on households

★★★ Newbie

Sorry I forgot to say in the post. The only mods I use are a car mod and a height mod. I'll check the backups thanks.

Message 3 of 13 (5,575 Views)

Re: Sims 4 - Save file has grey llama icon on households

Hero
@rpprentis What happens if you remove them (the mods) ? Does that help ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 13 (5,567 Views)

Re: Sims 4 - Save file has grey llama icon on households

★★★ Newbie

I've removed the mods and I did not fix the problem.

Message 5 of 13 (5,535 Views)

Re: Sims 4 - Save file has grey llama icon on households

Hero

Hi @rpprentis 

 

Share Save

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like googledrive or OneDrive and PM me the link.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 13 (5,508 Views)

Re: Sims 4 - Save file has grey llama icon on households

[ Edited ]
★★★ Newbie

@rpprentisI am having the same issue! I tried to repair the game through origin, and it didn't help. I moved my household into a house and I was able to play with no problems.

Message 7 of 13 (5,489 Views)

Re: Sims 4 - Save file has grey llama icon on households

Hero
@MKayla0316 DOes it still work if you move them back ? Maybe something about the lot is broken. Can you enter the lot in build mode ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 13 (5,457 Views)

Re: Sims 4 - Save file has grey llama icon on households

★★★ Novice

this is happening to me currently Frown I’ve tried taking out my mods folder & saves and also repairing Thee game and starting with a new sims 4 folder. I have a MacBook btw. 

Message 9 of 13 (5,344 Views)

Re: Sims 4 - Save file has grey llama icon on households

@Swishaa_Bluntss  Please try a Super Repair, as described here:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

 

If the repair doesn't work, try running the Origin reset tool for macOS and then repairing again.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 13 (5,312 Views)