Sims 4 Romance Interactions for Teenagers missing following June 3rd Update

[dcastrolingl]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1220
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Not completely sure! It happened to me right after I installed the update. Simply clicking on another teenage sim with your own teenage sim should show that there are no romance options available.
What happens when the bug occurs? Romance options do not pop up for any teen sims who interact with other teen sims.
What do you expect to see? The romance interaction tab should pop up if I am clicking on another teen sim with a teen sim.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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Hi everyone! I have never asked a question on here before so bare with me. I have been playing the sims 4 the past days with no problem whatsoever, however, the moment I updated the game today (June 3rd) it will no longer allow me any romance interactions between any teens. I do not see the problem for young adults or adults. I also checked it is true for every single teenage sim on sims 4, meaning this problem for me is not isolated to a specific sim or game. I do not have any mods or any additional packages. I have already tried deleting the cache. I am not quite sure what to do. Is anyone else experiencing the same problem? Do you guys have any tips? 

[crinrict · Accepted solution]

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[crinrict]

@dcastrolingl I've tested this and can't duplicate. Works fine for me

Have you tried repairing your game yet ?

[dcastrolingl]

@crinrict Yes, I already tried that! I also tried moving people in an out, re-downloading origin, and the whole back up and restarting thing! So far nothing has worked.

[crinrict]

@dcastrolingl Did you try renaming the user folder ?

[dcastrolingl]

I am not quite sure what you mean with that. How would that work? 

[crinrict · Accepted solution]

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[Kira2818]

@dcastrolingl Me too but for me it’s teen and adult

[crinrict]

@dcastrolingl Have you been able to resolve this ?

[crinrict]

@dcastrolingl Moving this to tech issues for further troubleshooting and info

[dcastrolingl]

Hi! I apologize for only answering now I just moved. But today I sat down and I was able to fix the problem. Basically it seems like the save of my game that occurred after the download was faulty. However, I was able to use one of the backups of the save. Lost a little bit of progress but not too much and now finally the problem is resolved. Thank you for your help!