Sims 4 Refund

[sparkymcdanger]

Hi, I requested a refund for Sims 4 almost directly after buying it yesterday (9/8/2014). When I attempt to look at the status of the refund, the page says that it does not exist. I was just wondering if it will be possible to get this refund or if I am going to be forced to keep the game. Thanks for your time!

[rumbutter]

were users here just like you however if you wish to contact CS directly as only they can look at and have access to personal information try contact CS to enquire for further info on your status

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...