Sims 4 Problems After Update

[sara_elizabeth15]

When I open sims 4 everything is working correctly, but later when I want to stop playing it won't let me save or exit without using my Task Manager, it wont let my sims change clothes, it wont let me open the notification tab, etc. It basically is acting like my mouse isn't on when it obviously is. This has never happened before the latest update a couple days ago. Help???

[kreatora · Accepted solution]

@sara_elizabeth15

If you have any mods move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder - important!
Fix the game in Origin.
Origin/Library -right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.

If yes:
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one) You need to find a culprit and either remove it or replace it with an updated version

If you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.

If it will not work -some files in the game folder can be damaged- then try doing a factory reset as described in this post:
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

I don't work for EA

[kreatora · Accepted solution]

@sara_elizabeth15

If you have any mods move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder - important!
Fix the game in Origin.
Origin/Library -right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.

If yes:
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one) You need to find a culprit and either remove it or replace it with an updated version

If you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.

If it will not work -some files in the game folder can be damaged- then try doing a factory reset as described in this post:
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

I don't work for EA

[Emmayates]

My game is doing the samething and it won't even let my sim join a career because the page doesn't so up.

[kreatora]

@Emmayates

If your game does the same, then follow the advice I wrote above