Sims 4 - Pink circle in blue square errors when launching option menus! [ Edited ]

[nhawkins9419]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Seasons, Discover University, Island Living, City Living, Get to Work, Parenthood, Dine Out, Laundry Day Stuff, Tiny Living
Steps: How can we find the bug ourselves? Click on anything that brings an option menu - eg book case, invite over, cook, etc.
What happens when the bug occurs? a pink circle in a blue box appears in the middle of the screen with a blue box. Also, depending on the selection, a yellow outline appears on the left hand side where a menu would normally appear
What do you expect to see? I try to click on a menu, I expect the menu to appear, it does not appear and means many aspects of the game aren't available
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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In the screenshots above, I had clicked on the mobile phone ->chat with and the yellow box appears on the left, but nothing else.

In the other, I had clicked on one of my cats->encourage to mate with and the bugged image of the cats appears, but you can't select any of them.

This first happened after the patch that followed the big bug with the eco lifestyle update. There was a short period where it worked again, but back to this.

It affects all games old and new.. 

Has this happened to anyone else? What do I do?!?! 

[unseenlarks · Accepted solution]

@nhawkins9419--this is mod-related. you need to update UI Cheats Extension.

[unseenlarks · Accepted solution]

@nhawkins9419--this is mod-related. you need to update UI Cheats Extension.

[Megansimmer12]

I have this glitch as well, but I cannot for the life of me find that mod, nor do I remember installing it. I do have other mods.

[crinrict]

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• ConfigOverride, if you have your own configuration files.
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[ssurles55]

@nhawkins9419 I have it too but only since interior designer installed today.

How do you update cheats extension

[Posts merged by CM]

[ssurles55]

How do you update cheats extension

[crinrict]

@ssurles55 By going to the site where you first downloaded the mod and download the newest version. Delete the one you have now and replace it with the new version.

[ssurles55]

Thanks. I dont remenber where i got it from, but when i removed it game was fixed. So i am happy.