Re: Sims 4 PLAY button won't highlite

by EA_Arrenai
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Original Post

Re: Sims 4 PLAY button won't highlite

Community Manager (retired)

Hello @PridePlumbob!

 

There's some detailed step by step instructions on clearing your Origin cache in our EA Help knowledge base. Please check out this article and let us know if it helps.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

 

Arrenai Cat

Message 81 of 86 (662 Views)
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Re: Sims 4 PLAY button won't highlite

★★ Novice

I have the show hidden files and folders turned on but in the origin folder it says the files im supposed to delete don't exist. Why?

Message 82 of 86 (597 Views)
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Re: Sims 4 PLAY button won't highlite

★★★ Newbie

Do you know how to fix this problem on MAC

Message 83 of 86 (568 Views)
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Re: Sims 4 PLAY button won't highlite

★★★ Newbie

Hey maybe try exiting then go to your browser log in to origin then go to  sims and click the play button and if it sends you back to origin then press repair this should help!! 

Message 84 of 86 (516 Views)
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Re: Sims 4 PLAY button won't highlite

★ Novice

How do you find the files?

Message 85 of 86 (482 Views)
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Re: Sims 4 PLAY button won't highlite

Community Manager
Hi folks this thread is from 2014 so the advice may not apply today. Could you open a new thread and add some additional information about what you're seeing now and what steps you've tried to date to get that ball rolling. I'll close this thread in the meantime to limit necroposting.

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Message 86 of 86 (459 Views)