Sims 4 PLAY button grayed out

[Tats0812]

I was playing the sims 4 today, when suddenly the game crashed. At the exact same time Origin told me some update was available, but wouldn't let me update it, and now the "play" button is grayed out.

I tried uninstalling and re-installing origin, I deleted the cache files as told in another answer, and rebooting my computer, but it still won't work.

What is going on?

Thank you

[runnerjoe17]

ive been playing for a few days, just updated the game, and am experiencing the same issue. 

[crinrict]

Click Repair on the origin client (on the game) or try clearing your Origin cache: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

[gingerlysaid1986]

I don't see repair as an option. Where would I be clicking to see this come up as an option? 

[rumbutter]

in your orign my games tab

[gingerlysaid1986]

That's what I figured. That isn't an option on that list. It just isn't there.  

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@rumbutter wrote:

in your orign my games tab

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[crinrict]

Did you try the second suggestion to clear the Origin cache ?