Sims 4 Not Appearing in My Games Tab

[deishcakes]

So I recently bought a digital copy of The Sims 4 through the Origin website. I recieved the email receipt and check my order history and the order shows up as 'completed'. I have tried uninstalling origin 3 TIMES now, pressed the 'reload my games' button about 100 times, logged out and back in about 20 times and NOTHING seems to be working!! I just want to play the Sims 4, is that too much to ask for?? Haven't gotten what I paid for and this is sooo very annoying. :/

[Henalexandre · Accepted solution]

Can you try again please ? (you may need to restart Origin or log out first) The issue seems to be resolved.

[deishcakes]

For some reason the site won't even let me contact an EA Game Advisor to help me... :/

[Hatnah]

I have this problem to mileysad:

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@deishcakes wrote:

For some reason the site won't even let me contact an EA Game Advisor to help me... :/

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[Hatnah]

I am on mac, are you?

[deishcakes]

Nah pc!

[deishcakes]

https://twitter.com/AskEASupport

Assuming this is why it's not working... ahggg soo annoying. Guess we have to just wait. :/

[Hatnah]

I know, I have paid and I want to play 

[Hatnah]

mileysad:

[deishcakes]

soooo annoyying 

[Henalexandre]

Hello,

There is an issue on Origin servers which cause your problems. Please stay tuned for updates in this thread. 

Thanks for your patience