Hello! I recently made a new Microsoft account. I moved everything from the old account to the new account. I have had the Sims 4 on PC since February 16, 2018. My new account won't load any households. I make the sims ,pick a house, and it loads for a bit and says it couldn't load. I read a lot of questions and answers and it all says remove mods and save. I have done all of this i have moved all mods out: still wont load, Move all saves: didn't work. Contacted advisory: helpful but didn't work. Update game: didn't work repair game: didn't work disable origin in game: didn't work. I really want to play the game. could move back to my old account but i would rather not. Please someone help this there has had to be someone who has had this problem as well. Also when i hover over the household it has this blue glitching screen,
