July 2021
Hi! I really need help with my sims!
I have bought sims 4 a couple years ago and played it on my laptop. I got a new computer and I installed origin and sims. Then when I tried to play, it said 'The sims 4 Legacy Edition has stopped working' and I was so confused, since I didn't even download it. I tried repairing the game, check files and I saw another problem. I don't have Electronic Arts file, only Origin and Origin games. I also deleted and re-installed both sims and origin and sometimes it didn't even show the banner, just did nothing. I thought that I needed the Legacy Edition and I downloaded it, still doesn't work. I looked up on the internet for help, but nothing worked. And what makes it harder for me that I'm not native in english, I don't understand everything correctly. I have old Windows 7 and I really don't know what to do. Today I contacted EA help thing and they said to clear cache (?) Origin, and I did but then it stopped working ans I re-installed it for like fifth time and the effin sims doesn't work still. I'm hopeless
Solved! Go to Solution.
July 2021
Your current PC is below minimum requirements to run the game even Legacy.
July 2021
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
July 2021
Oh lol it wasn't even in finnish haha my bad sorry!
July 2021
Your current PC is below minimum requirements to run the game even Legacy.
July 2021
Oh shoot, that's deppressing...Well thank you so much anyways!!