Sims 4 Legacy Edition Issue

by Dravynnh
Reply

Original Post

Sims 4 Legacy Edition Issue

★★★ Newbie

I don't need Legacy edition but it says I have to use it even though my laptop meets all of the requirements for the regular 64 bit game. It won't allow me to play the regular game even though my laptop is up to date and everything. How do I fix this? 

Message 1 of 3 (170 Views)

Re: Sims 4 Legacy Edition Issue

Champion (Retired)

@Dravynnh 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 2 of 3 (151 Views)

Re: Sims 4 Legacy Edition Issue

★★★ Newbie

I've already uninstalled Origin and TS4, do I need them installed before I do that?

Message 3 of 3 (146 Views)