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Re: Sims 4 Legacy Edition - How do you uninstall it?

by MilaVeen
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Original Post

Accepted Solution

Sims 4 Legacy Edition - How do you uninstall it?

[ Edited ]
★★★★ Newbie

Hello guys,

 

I did not read the new notes or announcements in regards to University. I had already bought and downloaded the new expansion before realizing that I couldn't play it. I don't know what my computer specs are (not at home at the moment). I do, however, have Windows 10. I noticed that my computer wasn't up to date so I went and updated that. I was wondering if there is a way to get rid of Legacy to see if my computer is able to play the game without it. I don't know if it only told me to download it because Windows wasn't up to date or if I have a 32 bit. I bought the computer off of my brother otherwise I would normally know more about my system. I tried uninstalling everything and reinstalling it but it also got reinstalled. I don't know what to do but I also don't want to be out $40+. I have hundreds of dollars sunk into this game so I would like to be able to play everything without any issues. ):

 

EDIT: This all could have been avoided if I would have made sure that my computer was up to date with the latest Windows update. So.. definitely make sure your PCs are updated before downloading the Legacy Edition.

Message 1 of 12 (5,651 Views)

Accepted Solution

Re: Sims 4 Legacy Edition - How do you uninstall it?

@Tayzbo  If your computer runs Windows in 64-bit, you should be able to run the standard version of TS4.  One fast way to find out is to run a dxdiag; the Windows version will be right at the top of the first page.  (A dxdiag is also helpful to share when troubleshooting in general, so be sure to click Save All Information and keep it on hand if someone asks to see it.)

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

If you do in fact have a 64-bit system, go to your Origin library, right-click on the Sims 4 icon, select Game Properties, then Advanced Launch Options, and choose 64-bit from the dropdown menu.  If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 12 (5,636 Views)

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Re: Sims 4 Legacy Edition - How do you uninstall it?

@Tayzbo  If your computer runs Windows in 64-bit, you should be able to run the standard version of TS4.  One fast way to find out is to run a dxdiag; the Windows version will be right at the top of the first page.  (A dxdiag is also helpful to share when troubleshooting in general, so be sure to click Save All Information and keep it on hand if someone asks to see it.)

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

If you do in fact have a 64-bit system, go to your Origin library, right-click on the Sims 4 icon, select Game Properties, then Advanced Launch Options, and choose 64-bit from the dropdown menu.  If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 12 (5,637 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

★★★★ Newbie

I will definitely give it a shot once I return home from work. Thank you for the response! Much appreciated.

Message 3 of 12 (5,556 Views)
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Re: Sims 4 Legacy Edition - How do you uninstall it?

★★★★ Novice

I don't get a dropdown menu. I'm a Mac player and don't see it anywhere. I basically * up my game by downloading the damn legacy edition... I prob have to buy my whole game again...

 

Message 4 of 12 (3,916 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

Hero
@MilaVeen Mac players are 64 bit already, they don't have an issue with that.

Is your Mac a non-metal model ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 12 (3,902 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

★★★★ Novice
@crinrict no, my game should be able to handle it fine. It also did fine with playing and I don't need the legacy..
Message 6 of 12 (3,889 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

Hero
@MilaVeen Then it's probably best if you ask in the Mac forum: https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/The-Sims-Mac

Don't have much of a clue on Macs :D

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 12 (3,883 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

★★★★ Novice
@Tayzbo I just don't know why they anything I paid for my game to play and of a sudden This game not launch with university on there and I'm getting annoyed....
Message 8 of 12 (3,813 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

★★★★ Novice

I've got the same problem! Since I got the legacy edition, whenever I go from sims to internet and back, my game will freeze. Does anyone else have this problem? It really sucks

Message 9 of 12 (1,428 Views)

Re: Sims 4 Legacy Edition - How do you uninstall it?

Hero
@DSGkanaal Are you on a Mac or PC ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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