I received Sims 4 for Christmas this year. When I try to Launch Sims 4, the Play button on Origin is faded and unclickable. The desktop icon does absolutely nothing. Start menu icon does nothing. When I try to log out of Origin, it won't let me because it says Sims 4 is still running. When I try to temporarily move the Sims 4 folder, as somebody advised to fix this issue, it says Sims 4 is running. I saved and quit earlier. Restarting my entire computer usually fixes this issue, until the next time I try to open Sims 4. It doesn't show up in Task Manager or anything.. Help?