Re: Sims 4 Lagging

by FrancesWhite779
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Accepted Solution

Sims 4 Lagging

★★ Novice

Hello,

 

I just purchased a brand new Asus ROG Zephyrus G15 (Ryzen 7) and noticed that my game started to lag. 
I didn’t have it connected to WiFi but it was the oddest thing... anyone have any suggestions? 

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Accepted Solution

Re: Sims 4 Lagging

@FrancesWhite779  Please test in a clean user data folder, as a baseline.  Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, then launch the game to create a clean folder.  Don't add anything to it yet; just start a new save and see whether you get any lag.  If you do, please test again while your computer is not connected to the internet.

 

If you still get lag, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 5 (245 Views)

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Re: Sims 4 Lagging

@FrancesWhite779  Please test in a clean user data folder, as a baseline.  Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, then launch the game to create a clean folder.  Don't add anything to it yet; just start a new save and see whether you get any lag.  If you do, please test again while your computer is not connected to the internet.

 

If you still get lag, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 5 (246 Views)

Re: Sims 4 Lagging

★★ Novice
@puzzlezaddict Thank you so much for the quick reply! I was disappointed after spending so much for it to lag so thank you!!
Message 3 of 5 (240 Views)

Re: Sims 4 Lagging

@FrancesWhite779  Do you still need help with your game?  If so, please run a dxdiag and attach it to a post, and let me know how the game runs in a clean folder.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 5 (205 Views)

Re: Sims 4 Lagging

★★ Novice

@puzzlezaddict my game runs great with a new folder! Thank you for checking 😊

Message 5 of 5 (190 Views)