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Sims 4 Keeps Crashing

by ladykorn

Original Post

Sims 4 Keeps Crashing

★★★★ Newbie

Hello, I am trying to report a bug in my Sims 4 games. When the game loades inbetween screens from going place to place, it stops working and closes out. Then it won't let me play the game again.

Message 1 of 3 (102 Views)

Re: Sims 4 Keeps Crashing

@ladykorn  I moved your post to the Sims 4 tech section.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (90 Views)

Re: Sims 4 Keeps Crashing

[ Edited ]
★ Pro


If you have any mods move the mods folder to the desktop.

Delete localthumbcache.package file in the game folder and fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.


If you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.


Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. If you have a lot of CC try 50/50 method

To find out if the problem is not related to your computer, please do a dxDiag on your computer.
To gather a DxDiag on your computer, please follow the steps here:
You can attach it to your post directly in option Reply

I don't work for EA

Message 3 of 3 (77 Views)

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