Re: Sims 4 Insufficient Memory

by kreatora
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Original Post

Sims 4 Insufficient Memory

★★ Novice

I have a HP notebook and when I run my sims 4 lately I have been getting a message stating that "Your computer has insufficient memory to run the Sims 4 with your currently installed packs. This may lead to poor game stability. " I am  luckily able to bypass the message and continue playing but the game play is a little on the slow slide. I checked my computer and it runs on 64 bit. My pc memory is 64gb out of 443 gb.

Message 1 of 8 (778 Views)

Re: Sims 4 Insufficient Memory

@Owhite624

Moved your post to the tech forum for more specific help Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 8 (775 Views)

Re: Sims 4 Insufficient Memory

Hero (Retired)
@Owhite624

This note does not apply to the amount of free space on your disk. This note refers to the amount of RAM - operating memory.
For the game to work well you should have at least 8GB RAM. The important thing is whether your graphics card has its own memory, whether it uses the system's operating memory. In some laptops, there is the possibility of adding RAM cubes, which is not expensive. Can you attach to the post, DxDiag of your computer?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply

I don't work for EA
Message 3 of 8 (749 Views)

Re: Sims 4 Insufficient Memory

★★ Novice

Attached DxDiag

Message 4 of 8 (726 Views)

Re: Sims 4 Insufficient Memory

Hero (Retired)
@Owhite624

You have only 4 GB RAM memory. Theoretically, this should be enough, but only if no other program except the game will work on your computer. But there are always programs that ran in the background and are eating this memory. Even your integrated graphics chip is using memory from your system. Exactly what all integrated graphics cards love to do.
This card is quite weak and you can't run the game on high graphics settings. (If you will able to launch the game.)
In addition, graphics drivers of this card are more than 4 years old
Look for a new one for your card
https://www.amd.com/en/support
There are some problems with your Windows system
ran this tool to check and fix it
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
You have also a problem with Windows updates. Your some last Windows updates failed
Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update

Ask computer service if you can add at last 4GB RAM to your computer - if there is space for it.
Message 5 of 8 (710 Views)

Re: Sims 4 Insufficient Memory

★★ Novice

Thank you so much , I will check all of the above now. 

Message 6 of 8 (698 Views)

Re: Sims 4 Insufficient Memory

★★ Novice

Quick question - how do I know which graphic card to get with my PC?

Message 7 of 8 (693 Views)

Re: Sims 4 Insufficient Memory

Hero (Retired)
@Owhite624

Card name: AMD Radeon HD 8400 / R3 Series

But your computer will probably automatically select these drivers if AMD still supports this card.
At least it is the way how a computer works on the Nvidia page when you are looking for drivers for the Nvidia card.
Message 8 of 8 (681 Views)