Sims 4 Icon Doesn't Appear on Volume Mixer?

by 0213962012
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Sims 4 Icon Doesn't Appear on Volume Mixer?

★★★★ Apprentice

It disappears whenever my laptop is closed for long periods of a time or whenever the screen is turned off. My Driver is updated and the sound for my game however isn't on due to the disappearance. It only reappears if I restart my game.

 

I'm using SP3 Windows 10.

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Re: Sims 4 Icon Doesn't Appear on Volume Mixer?

Hero (Retired)
@0213962012

Go to the Documents/ Electronic Arts/The Sims4 folder.
Delete Options file - looking like a gearwheel. The game will create a new one.
Fix the game in Origin
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game and check if it is working properly now.

I don't work for EA
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