Re: Sims 4 Graphics Error (HP Spectre 2020)

by puzzlezaddict
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Re: Sims 4 Graphics Error (HP Spectre 2020)

★★ Novice

I just got the computer you found it plays the sims flawlessly and I couldn't be happier so I wanted to express my gratitude to you once again for your help  

Message 11 of 17 (718 Views)

Re: Sims 4 Graphics Error (HP Spectre 2020)

@caraglassmen  Thanks so much for letting me know.  I always hope that things work out for the people who ask for advice, but I don't often hear back, so it's great to know your laptop is working out so well.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 12 of 17 (713 Views)

Re: Sims 4 Graphics Error (HP Spectre 2020)

★★★ Newbie

Hey! First i want to thank you for your help. Im not sure if here is the right place to ask your help, but if you can help me i will be very grateful. I wanted to delete one mod to install a new one and by mistake i delete everything not in mods folder but in sims folder in electronic arts. After i turn on my game i received message that my graphic card is no longer connected with sims and i will lose all the settings or something like this. The message disappeared very fast and i didnt read it well but the result was that my game is awful like graphic. The walls and furnitures looks like I've painted them. The same is with sims, all hands and legs have edges and nothing look natural. Dont have idea what i did and how to fix it. I delete couple of times all the game and install it again, check my configurations in options but cant fix the mess that i made. Do you have any idea what can be the problem and how to fix it? Thank you very much!

Message 13 of 17 (681 Views)
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Re: Sims 4 Graphics Error (HP Spectre 2020)

[ Edited ]

@WhiteDante88  Please run a dxdiag and attach it to a post, so I can get an idea of what might be going on with your system.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Please also open Documents\Electronic Arts\The Sims 4, find config.log, and attach it as well.  You can delete your user and computer names, about 25 lines down, but the file doesn't contain any other identifying information.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 14 of 17 (668 Views)

Re: Sims 4 Graphics Error (HP Spectre 2020)

★★★ Newbie

I'm from tunis,Standard smile 

So I've done more research, now I'm choosing between these :

https://electrotounes.tn/pc-portable

Message 15 of 17 (589 Views)

Re: Sims 4 Graphics Error (HP Spectre 2020)

@ETOUNES1004  Do you have a preferred price range?  It looks like most of the laptops aren't currently available, but among the ones that are, this is the first good option:

 

https://electrotounes.tn/pc-portable-asus-expertbook-b1400-i5-11g%C3%A9n-8go-256go.html

 

It should be able to run all Sims 4 packs together on medium-high or high graphics settings.  It doesn't have a lot of storage, but 256 GB is certainly enough to hold Sims 4 and all your user content.

 

Alternately, if you can find a Windows 10 key cheap—you only need the key itself, so don't worry if it comes with a very old install medium—this option would work too:

 

https://electrotounes.tn/pc-portable-dell-latitude-3520-i5-11e-gen-8-go.html

 

You'd need to install Windows yourself, but that's quite simple if you have at least temporary access to a computer that already runs Windows as well as a USB stick (at least 32 GB) you don't mind erasing.  On the other hand, if the Windows key costs as much as the difference between this laptop and the first one, it's probably not worth it to get the cheaper option.

 

The proper gaming laptops, capable of running Sims 4 on ultra settings, are significantly more expensive, for example this one:

 

https://electrotounes.tn/pc-portable-asus-rog-strix-g15-g513-amd-r7-4800h-4-go.html

 

It's actually overkill for Sims 4; if you could find an option somewhere with an Nvidia 1650, that would still handle ultra settings and possibly be a lot cheaper.

 

If you have more questions, please feel free to ask.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 16 of 17 (573 Views)

Re: Sims 4 Graphics Error (HP Spectre 2020)

★★★ Newbie
@puzzlezaddict thank you very much
Message 17 of 17 (453 Views)