Sims 4 Granite Falls map is not showing any lots and is unplayable.

[KilljoyWitch]

I installed Granite Falls game pack around two weeks and tried playing it last night. I have the items that come with the pack and can visit the world. The issue is that when visiting the world there are no lots that I can rent or play with. I figured I could just build my own but then realized that I can't because there are not lots to build on. I can just hover over the area and it will be highlighted but I can't actually click on anything. I uninstalled my game and installed it again. I repaired the game. I talked to EA customer service and did what they told me to do until we were disconnected and I keep having the same issue. Any ideas as to what is wrong or what I can do?

[KilljoyWitch · Accepted solution]

Hi! Not anymore. I spoke to an EA agent and they helped me figure it all out. Thanks!

[EA_Illium]

@KilljoyWitch Wanted to see if this is still happening? Are you currently using any CC's?

[KilljoyWitch · Accepted solution]

Hi! Not anymore. I spoke to an EA agent and they helped me figure it all out. Thanks!

[JannyLou63]

Can you tell us what the solution is?  I have the same problem.

[AmeliaVeritae]

@KilljoyWitch  Hi! I'm having the same issue. Do you remember what worked for you? 

[KilljoyWitch]

@JannyLou63 Hi! I had to uninstall all of my mods and cc as well as reboot certain things on my computer. I don't remember everything I did so I would suggest chatting with an agent, but try uninstalling any mods and cc first.

[KilljoyWitch]

@AmeliaVeritaeHi! I had to uninstall all of my mods and cc as well as reboot certain things on my computer. I don't remember everything I did so I would suggest chatting with an agent, but try uninstalling any mods and cc first. And by uninstalling, like completely remove the content from your computer and then repair the game. 

[AmeliaVeritae]

@KilljoyWitch 

Thanks. 
I took your advice and gave uninstalling packs - no dice. 

I uninstalled and re-installed the whole game. Also didn't work. Sigh. 

I tried manually going in to a couple venues in manage worlds (not during gameplay with a particular household) and the location seemed to stay. It's just annoying to have to search in the gallery and manually re-do each lot. There's gotta be an easier way to fix this bug! But for anyone reading this and having the same problem, that ^^^ is a way to go. 

Thanks again! 

[KilljoyWitch]

@AmeliaVeritae Sorry to hear that! I would definitely recommend chatting with an agent then as they look at all your specs and walk you through the process they think is best. Best of luck!

[severinwanderer]

I'm having this problem and no one seems to have any answer. And then this... person , says they contacted EX support people and they fixed it. No mention, of course, of HOW they fixed it. And no mention of HOW they managed to contact the invisible EA support people. So I'm left here, having paid 20 bucks for the Outdoor Retreat pack and nothing to show for it but a boring map with no lots and no way to build on it or even visit it.

HELP, FFS!