Re: Sims 4 Game won't open

by crinrict
Reply

Original Post

Sims 4 Game won't open

★★★ Newbie

My sims 4 game keeps telling me it can't start because something is missing or damaged and to take out mods, reinstall the game, or repair it. I uninstalled the game and repaired it so I don't understand how there could be anything wrong with it if everything got deleted. Please help /:

Message 1 of 2 (223 Views)

Re: Sims 4 Game won't open

Hero

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game. 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (211 Views)