December 2016
January 2017
I only have the one user on my computer and there is no "sharing" option. I have repaired through Origin, Uninstalled and re-installed my game and really want to play. Please HELP ME!
February 2017
I've got the same problem i have tryed restarting my computer 20 times and nothing is happening
advice please
February 2017
Do you have any process ts4.exe running in your task manager ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2017
Hi. I have the same issue with my Sims 4. Except, the thing is, I have the 48-hour trial version and the issue started as soon as i tried to open it for the first time it had this error. Ive tried everything and I'm extremely frustrated. Please help.
March 2017
Did you try the suggestions in this thread ?
Is the process running ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2017
I tried this and it did not work. I think I am using windows 7 or 8.1. I'm crying I want t play so bad..
April 2017
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2017
What antivirus are you running? I had to put TS4.exe and TS4_64.exe into "trusted applications" in my antivirus program. Then it started as normal.
Hope that helps. (I'm running Win10 btw).
September 2017
This did not work for me, not sure why. I've also checked my antivirus and I cannot find anywhere that its listed it as a program to block.
(Windows 10)