November 2020 - last edited November 2020 by crinrict
I'm having the same issue. I have done every recommended step but nothing works. I've even uninstalled and reinstalled both origin and the game. Even after making a new game it will still crash after getting to the house of my sim. No mods, and I have spent a lot of money on these expansion packs.
Edit By Crinrict: Split Post to own thread, adjusted title
November 2020 - last edited November 2020
@rnc1114 Split your post as this makes it easier to troubleshoot
Could you please post the following info
You can upload DxDiag and config.log directly to your post.
For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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