Re: Sims 4 Crashing

by crinrict
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Original Post

Sims 4 Crashing

[ Edited ]
★★★ Newbie

I'm having the same issue. I have done every recommended step but nothing works. I've even uninstalled and reinstalled both origin and the game. Even after making a new game it will still crash after getting to the house of my sim. No mods, and I have spent a lot of money on these expansion packs. 

 

Edit By Crinrict: Split Post to own thread, adjusted title

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Re: Sims 4 Crashing

[ Edited ]
Hero

@rnc1114 Split your post as this makes it easier to troubleshoot

 

 

Could you please post the following info

 

  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log

You can upload DxDiag and config.log directly to your post.

 

For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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